Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
MUSKAN
@adishka_in
Genesys Cloud Support Specialist IVR and Contact Center Expert
India
Inglese
Chi sono
I have 3.5+ years of experience in IT support with hands-on exposure to Genesys Cloud.
I can help you with IVR flow design, call routing, queue setup, and troubleshooting.
Services I offer:
IVR design & optimization
Call routing & queue setup
Genesys Cloud support & issue fixing
Consultation for contact center setup
I ensure quick response and reliable solutions.
Competenze
MUSKAN
offline •
Consulta i miei servizi
VoIP e telefonia
I will design or fix your genesys cloud IVR flow
Esperienza lavorativa
IT Support Engineer (Genesys Cloud)
Confidentials • Freelance
Oct 2021 - Present • 4 yrs 7 mos
Worked as an IT Support Engineer with 3.5+ years of experience in contact center technologies. Handled Genesys Cloud operations including IVR flow management, call routing, queue setup, and troubleshooting. Provided technical support, resolved system issues, and ensured smooth customer interaction workflows.
