
Darwin A.
Fast And Accurate Translator EN ES And Professional Typist
Competenze

Consulta i miei servizi

Esperienza lavorativa
Cabin Crew
flydubai • Full time
Jul 2024 - Present • 1 yr 10 mos
• Ensured passenger safety and service compliance in accordance with UAE aviation regulations and company SOPs • Managed onboard documentation, reports and operational procedures • Delivered high-standard customer service in a multicultural, fast-paced environment • Handled irregular operations and safety-related situations professionally
Senior Customer Consultant
Emirates • Full time
Jan 2022 - May 2024 • 2 yrs 4 mos
• Delivered high-level customer service in accordance with Emirates standards • Issued air tickets, managed fare rules and handled reservations using internal systems • Provided administrative support related to tariffs, ticket changes, refunds and ancillary services • Assisted customers with complex itineraries and policy-based decisions
Business to Customer Agent
Air France-KLM • Full time
Dec 2019 - Dec 2021 • 2 yrs
• Managed B2C customer service operations using Amadeus GDS • Provided sales and after-sales support including refunds, reissues and special services • Applied commercial and regulatory policies during the COVID-19 period • Coordinated with OTAs and travel agencies