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damaris_baraza

Damaris B

@damaris_baraza

Virtual Assistant, Social Media Management, Chat and Email Support

Kenya
Inglese, Swahili
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a customer support and executive assistant with experience in live chat and email support. I provide friendly, clear, and fast communication to ensure customers feel valued and supported. I am skilled at managing multiple conversations, solving issues efficiently, and maintaining a professional yet engaging tone. I easily adapt to different brand voices and follow guidelines carefully. My focus is delivering outstanding customer experiences, improving satisfaction, and representing your brand professionally. I am reliable, detail-oriented, flexible, and available to start immediately.... Continua a leggere

Competenze

d
damaris_baraza
Damaris B
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will provide the best customer experience
A partire da5 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Milestones

Customer Service Representative

Milestones • Full time

May 2022 - Apr 2024 • 1 yr 11 mos

• Handled omnichannel communication while managing multiple priorities • Resolved complex issues efficiently, improving customer satisfaction • Provided insights to improve operations and customer experience