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emerson_jaco

Emerson C

@emerson_jaco

Customer Service Professional

El Salvador
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a bilingual customer service professional with call center training and strong IT skills. I am known for my empathy, patience, and efficient call handling. I am motivated to provide excellent customer service and grow within the BPO sector.... Continua a leggere

Competenze

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emerson_jaco
Emerson C
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will provide professional customer support via chat and email
Gestione store e-commerce
I will provide shopify customer support via chat and email

Esperienza lavorativa

Upwork

Customer Support Specialist

Upwork • Freelance

Jan 2023 - Present3 yrs 5 mos

Provided customer support via chat, email, and social media, ensuring quick response times and high customer satisfaction. Handled customer inquiries, complaints, and order tracking efficiently. Maintained clear communication and problem-solving skills to resolve issues professionally. Experienced in managing multiple conversations while staying organized and detail-oriented. Focused on delivering a positive customer experience and building trust with clients.