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Fiverr Pro
Italiano
$
USD
Nina T
@nintalakhadze
QA Manager
Georgia
Inglese, Georgiano
Chi sono
I am a QA Tester with hands-on experience in fintech (banking) systems, specializing in manual testing of web, mobile, and AI-driven chat platforms. I work in production environments where quality and accuracy directly impact real users.
Competenze
Nina T
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Collaudo di software
I will manually test your website or mobile app and find bugs
Esperienza lavorativa
QA Manager
Banks • Full time
Dec 2025 - Present • 5 mos
I work in the Business Operations department, within Contact Center systems development. My role focuses on testing mobile and web banking chat systems where users first interact with an AI bot and, if needed, are escalated to a live operator. I am responsible for testing end-to-end chat flows, AI bot interactions, and escalation logic, ensuring smooth and accurate communication between users and the system. I also test the operator side of the system, including ticket creation, assignment, handling, resolution, and closure processes, as well as all related interactions to ensure system stability and correct workflow execution.
