SabrinaL

Virtual manager

TattooAwards • Full time

Jul 2025 - Mar 2026 • 8 mos

⸻ I bring over 3 years of experience in sales, client communication, and remote operations, helping businesses stay organized, responsive, and efficient. My background started in medical insurance sales, where I handled cold calling, managed high-volume client interactions, and consistently worked with objections and conversions. This built a strong foundation in communication, confidence, and results-driven thinking. I then expanded into infoproducts and product-based sales (LED lighting), where I developed my ability to manage leads, maintain structured follow-ups, and communicate value clearly across different customer types. Most recently, I worked remotely as a Manager and Virtual Assistant for a tattoo studio in Chicago. I was responsible for managing daily client communication across Instagram, SMS, and email, conducting consultations, coordinating bookings, and maintaining a smooth customer experience from first contact to final service. I also worked with CRM systems to track leads, organize workflows, and ensure no opportunity was missed. I’m comfortable handling multiple conversations simultaneously, staying organized under pressure, and responding quickly without sacrificing quality. I take ownership of tasks, adapt fast to new systems, and focus on keeping operations running smoothly. My goal is not just to complete tasks, but to bring structure, consistency, and clear communication to every part of the workflow.