Tiffany

Make com & n8n AI Automation Engineer (AI Agents & API Workflow Specialist)

Automation Solutions • Freelance

Apr 2026 - Apr 2026 • 0 mos

I worked as an AI Automation Engineer specializing in Make com and n8n, building intelligent automation systems powered by APIs, AI agents, and multi-platform integrations. My workflow begins with understanding the client’s operation flow and identifying areas where AI and automation can replace manual decision-making. This includes customer support, lead qualification, content generation, and internal task automation. I then design advanced automation systems using Make.com and n8n workflows. I connect APIs from platforms like OpenAI, GoHighLevel, Airtable, WhatsApp, and voice AI tools such as Vapi or Retell AI to build smart automated systems. Inside the workflow, I configure event-based triggers, AI processing nodes, and conditional logic to allow the system to make decisions automatically. For example, an incoming lead can be analyzed by AI, scored based on intent, and routed to the right sales pipeline without human input. I also specialize in building AI agents that can respond to messages, generate responses, and update CRMs in real time. This includes integrating chatbots, email automation, and voice AI systems into unified workflows. Once development is complete, I run full system testing, debug API errors, fix broken scenarios, and optimize execution speed. I ensure the system is scalable, stable, and capable of handling real business operations. The final result is a fully functional AI-powered automation system that reduces workload, increases response speed, and improves overall business efficiency.

Make.com Automation & CRM Integration Specialist (Business Workflow Automation)

AutomationLinks • Freelance

Jan 2026 - Feb 2026 • 1 mo

I worked as a Make.com Automation Specialist focused on building complete business workflow systems that connect CRMs, lead sources, and communication tools into one automated ecosystem. My process starts with analyzing the client’s full business funnel, from how leads are generated to how they are followed up and converted. I break down each stage (lead capture, qualification, nurturing, and conversion) to identify repetitive tasks and manual delays. Next, I design a full automation architecture using Make.com scenarios. I connect platforms such as GoHighLevel, Airtable, Google Sheets, Monday CRM, and email/SMS tools through API integration and webhooks. Each module is structured to ensure real-time data transfer without loss or duplication. After planning, I build the automation step by step inside Make com. I configure triggers (new lead, form submission, purchase events), actions (send email, update CRM, assign tasks), routers (conditional logic), and error handlers to ensure system stability. I also implement data mapping between tools to ensure accurate information flow, especially when syncing CRMs and external databases. When needed, I integrate AI tools for smart responses, lead scoring, or automated messaging. Finally, I test the entire workflow using real scenarios, fix edge-case errors, and optimize performance to reduce execution costs and improve speed. The result is a fully automated system that removes manual work and improves business efficiency.