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Fiverr Pro
Italiano
$
USD
Adnan Qureshi
@adnanaq
Senior Fraud Operations and Risk Compliance Specialist
India
Inglese, Hindi
Chi sono
Senior Risk Leader and Fraud Operations Specialist with 15+ years of international corporate experience working with global giants like Amazon processes, Genpact, and Sopra Steria. Expert in e-commerce concession fraud mitigation, WMS data auditing, multi-tier KYC/AML governance, and AI data preference ranking (RLHF). Proven track record of maintaining 100% Quality Assurance (QA) metrics and mitigating operational vulnerabilities under tight turnaround parameters.
Competenze
Adnan Qureshi
offline •
Consulta i miei servizi
Documenti legali e revisione
I will be your senior fraud analyst and risk compliance expert
Esperienza lavorativa
Managing Director & Commercial Operations Head
Auto Trader • Lavoratore autonomo
Oct 2016 - Present • 10 yrs
Spearheaded commercial operations and digital partner dashboard integrations (Cars24, Spinny) for a high-volume auto trading hub, ensuring strict asset compliance.
Operations Lead - Customer Verification Specialist
Sprints • Full time
Jan 2016 - Oct 2016 • 9 mos
* Managed high-intensity, multi-channel customer workflows for the premium Sprint US Chat & Sales process. * Successfully handled 3 concurrent live digital chats simultaneously, ensuring swift account verification, customer onboarding, and identity risk checks. * Achieved consistent target resolution scores and zero compliance errors under tight turnaround time (TAT) parameters. * Driven retail excellence and upsold high-value premium devices, including iPhone and Samsung Galaxy series, maximizing process revenue targets.
Fraud Operations Specialist
Concentrix • Full time
May 2015 - Jan 2016 • 8 mos
Specialized in mitigating e-commerce concession fraud, monitoring Warehouse Management System (WMS) logs, tracking package telemetry data, and neutralizing DNR loopholes.
