M.ahmed

CTO(Cheif Technology Officer)

Dialer Portal LLC

Nov 2024 - Present • 1 yr 6 mos

As Chief Technology Officer at DialerPortal LLC, a dynamic IT services company specializing in cloud-based communications and automation solutions, I lead the end-to-end technology vision and execution. I am responsible for building and scaling our VoIP platforms, cloud infrastructure, and intelligent automation systems, ensuring that our services are secure, resilient, and future-ready. My role blends deep technical expertise with strategic leadership. I oversee the development of scalable SaaS products, guide cloud and DevOps architecture, and implement advanced AI and automation capabilities to optimize operations and improve client outcomes. I work closely with cross-functional teams to align our technology stack with evolving business needs and market demands. Key Responsibilities & Achievements: Designed and led the deployment of a robust VoIP infrastructure supporting high-volume contact center operations. Implemented AI-driven solutions and workflow automation to reduce manual effort and increase operational efficiency. Built secure, scalable cloud infrastructure using AWS and Azure, supporting hybrid operations and multi-tenant environments. Directed software engineering, DevOps, and cybersecurity teams to deliver innovative, client-focused solutions. Collaborated with the executive team to develop long-term technology roadmaps and digital transformation strategies.

Automation Expert

https://www.lamprell.com/ • Freelance

Oct 2025 - Nov 2025 • 1 mo

Designed and deployed an AI-powered CV filtering and segregation system to process 3,000–4,000 resumes in multiple formats (PDF, DOCX). The solution automated candidate screening based on experience with specific companies (e.g., NMDC Energy, NPCC, Keppel Corporation), reducing manual HR workload by approximately 90%. The system intelligently categorized matched candidates by last job title into structured SharePoint folders and automatically sent thank-you emails to non-matching applicants. Key Responsibilities: -Designed complete recruitment automation workflow using n8n -Integrated OpenAI API for AI-based CV data extraction and company matching -Deployed secure self-hosted infrastructure on Hetzner Cloud using Docker -Integrated Microsoft SharePoint for structured CV storage and organization -Configured SMTP (Office 365) for automated email responses -Implemented logging, monitoring, and security controls -Optimized workflow for high-volume CV processing under urgent deadlines