Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
I will setup or optimize your zendesk
Solution Architect, Business Operations Manager, Zendesk Premier Partner
I help growing teams set up, optimize, and automate Zendesk so support runs faster, cleaner, and easier to manage. I specialize in Zendesk Support, Suite, WFM, QA, Help Center, SLAs, triggers, automat...
Livello 1
Ha soddisfatto determinati criteri di prestazione e mostra un forte potenziale nel marketplace.
Molto reattivo
È noto per le risposte super rapide
Cosa è piaciuto agli altri di questo freelance
xxatheistxx
Stati Uniti
I can't say enough good words about him, he was BEYOND helpful. Honestly, when it comes to anything related to zendesk or customer support, I won't ever go...
user38004119
Stati Uniti
Reda was a pleasure to work. By far one of the best Upworkers I’ve hired. He was very professional. Had a kick off call and periodic check ins. Delivered as promised.
nulluser1
Stati Uniti
Reda has outstanding communication skills and really is an enterprise specialist in all areas of business from IT to CRM SALES, EVERYTHING involving APIs integrations...
econnect_city
Canada
The gig did an excellent job. I have asked 2 other sellers to complete the tasks related to Zendesk but I simply lost my time. If you wa t a good and impeccable work. Contact this gig.
ecomdaniel0
Giappone
He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.
Informazioni su questo servizio
- Full Setup Assistance: From purchasing agents to the completion of live operations, I will guide you through the entire setup process
- Help Desk Branding: Customize your online help desk with your brand identity for a consistent user experience
- Channel Integration: Email, Facebook, Instagram, Twitter, WhatsApp
- DNS Settings Optimization: Ensure security and avoid spam
- Agent Accounts & Departments: Set up company hierarchy
- Organizational Setup: Configure B2B clients with conditions
- Ticket Categorization: Report on specific use cases
- Service Level Agreements: Define SLA policies & business hours
- Automations & Triggers: Streamline workflows
- Agent Views & Workspaces: Customize for productivity
- HTML Email Template Fixes: Improve email appearance
- Contact Forms with Conditions: Enhance user experience
- Video Tutorials & Training: Personalized learning sessions
- Sales CRM Integration: Integrate or build CRM
- Advanced WhatsApp Setup: Assistance with integration
- Multiple Helpdesks Management: Manage multiple URLs
- Macro Creation: Automate repetitive tasks and resolve them with just one click
- Answer Bot & Article Recommendations: Self-service options
- Reports & Dashboards: Track support performance
FAQ
Will you be able to setup Zendesk from scratch?
Yes!
Can you recommend a Zendesk Package?
Yes, I can help you choose from Zendesk wide range of packages after understanding your requirements & I can get discounts for larger amounts of agents.
Will you offer documentation? & Training videos & meetings?
Yes
What do I need to get started?
You’ll need an active Zendesk account (or I can guide you in setting one up), access to your domain settings (for DNS/email), and a clear idea of your support goals or workflows.
Do you work with Zendesk Suite Sales or Support only
Yes, I support both! I can set up Zendesk Support, Suite, Sell, or a custom combination, depending on your needs.
Can you help set up Zendesk AI and bots?
Absolutely. I can enable Zendesk AI features like the Answer Bot, article recommendations, and workflow automation using bots.
Do you provide training for my team?
Yes! I offer personalized video tutorials and live training sessions to make sure your team is confident using Zendesk.
Recensioni
17 recensioni per questo servizio
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
Più rilevante
A apierion_mc
Stati Uniti
Reda was easy to work with and knowledgeable about ZenDesk and helped us build our first form.
200 USD-400 USD
Prezzo
5 settimane
Tempo
Utile?E ecomdaniel0
Giappone
Great work, always nice working with Reda!
100 USD-200 USD
Prezzo
8 giorni
Tempo
Utile?M matthew_qt
Regno Unito
Amazing all round, Could not be happier! Thankyouuu
200 USD-400 USD
Prezzo
3 settimane
Tempo
Utile?E ecomdaniel0
Giappone
He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.
200 USD-400 USD
Prezzo
10 giorni
Tempo
Utile?V vinbay_tech
Egitto
He prepared all what is needed to be done before hand, shared every step with us, also provided better solution for our case. His communication skills is impeccable. Highly recommended.
100 USD-200 USD
Prezzo
10 giorni
Tempo
Utile?
Recensioni
17 recensioni per questo servizio
| (17) | ||
| (0) | ||
| (0) | ||
| (0) | ||
| (0) |
Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
Più rilevante
A apierion_mc
Stati Uniti
Reda was easy to work with and knowledgeable about ZenDesk and helped us build our first form.
200 USD-400 USD
Prezzo
5 settimane
Tempo
Utile?E ecomdaniel0
Giappone
Great work, always nice working with Reda!
100 USD-200 USD
Prezzo
8 giorni
Tempo
Utile?M matthew_qt
Regno Unito
Amazing all round, Could not be happier! Thankyouuu
200 USD-400 USD
Prezzo
3 settimane
Tempo
Utile?E ecomdaniel0
Giappone
He's the best in Zendesk and helped us figure out everything. Highly recommended! He can set up automations, teams—everything. Will definitely continue working with him.
200 USD-400 USD
Prezzo
10 giorni
Tempo
Utile?V vinbay_tech
Egitto
He prepared all what is needed to be done before hand, shared every step with us, also provided better solution for our case. His communication skills is impeccable. Highly recommended.
100 USD-200 USD
Prezzo
10 giorni
Tempo
Utile?
