Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Ahmed A
@ahmed_airexpert
Customer Experience Specialist
Egitto
Inglese, Arabo
Chi sono
I am an Airbnb Customer Support Specialist with hospitality experience. I have experience in escalation handling and global client support. As a Concentrix Customer Experience Specialist, I provide voice, chat, and email support for Airbnb.
Competenze
Ahmed A
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will be your airbnb co host and customer service specialist
Portfolio
Esperienza lavorativa
Airbnb Resolution Specialist (Tier 1)
Airbnb • Full time
Dec 2025 - Present • 5 mos
"I work directly on Airbnb's Resolution 1 cases, specializing in mediation and conflict resolution between guests and hosts. My daily work involves deep-diving into Airbnb's global policies to settle disputes, handle financial claims, and resolve complex booking issues. What I bring to your project: Direct Airbnb Policy Expertise: I know exactly how Airbnb's Terms of Service apply to refunds, damages, and cancellations. Conflict Mediation: Experienced in handling high-pressure disputes and reaching fair outcomes. Claims Management: Managing financial resolutions and documentation within the Airbnb ecosystem. Native Fluency: C2 English level ensures professional and clear communication for all parties involved."
