Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Ahmed Elmoghazy
@ahmedelmogha903
Customer Success and Project Coordination Expert
Egitto
Arabo, Inglese, Francese
Chi sono
Hi! I am a Multilingual (Arabic/English/French) professional with 10+ years in customer relations, project coordination, and administrative support across healthcare, aviation, and corporate sectors. Skilled in managing CRM/customer information systems, resolving client issues across multiple digital channels (email, chat, phone), and coordinating cross-functional projects independently. Comfortable working autonomously in fast-paced, deadline-driven environments.
I help businesses handle client communications, admin tasks, billing workflows, and data management — accurately and on time.
Competenze
Ahmed Elmoghazy
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will provide professional multilingual customer support in arabic, english, french
Esperienza lavorativa
Finance Officer
British Council • Full time
Nov 2013 - Sep 2016 • 2 yrs 10 mos
Maintained records and completed daily reconciliations using relevant systems. Handled back-office tasks including post-registration services, campus finance tasks, and corporate client registration. Managed data handling and supported event delivery and call center platform maintenance. Assisted with first and second-level inquiries regarding organization activities and sector-specific referrals.
Senior Billing Advisor
Vodafone UK • Full time
Jul 2011 - Oct 2013 • 2 yrs 3 mos
Responded to customer inquiries regarding billing and technical issues. Utilized selling techniques to provide eligible offers and bundles. Resolved service complaints by adjusting bills and identifying root causes of issues. Gathered data on customer needs and conducted satisfaction surveys on open tickets to measure and improve service quality.
