
Ahmed
Senior Cloud support engineer Office 365
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Premier technical support O365
Microsoft • Full time
Feb 2023 - Mar 2026 • 3 yrs 1 mo
Certified Technical Support Engineer with 7+ years of proven expertise in enterprise-level Microsoft Office 365, Exchange Server, and IT infrastructure management. Specialized in delivering SLA-driven support for Premier Frontline clients, resolving complex technical issues with 95%+ first-contact resolution rate, and reducing average resolution time by 40%. Passionate about optimizing user experience and automating workflow solutions across SaaS platforms and Microsoft ecosystems.
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Consiglia a un amico
- Servizio conforme alla descrizione
Ordina per
veneartis

Stati Uniti
Thank u again!


excaliburrings

Stati Uniti
great work exactly as expected. looking forward to doing more work together
Risposta del venditore
sohaibzafar178

Pakistan
Seller was really helpful and one of the best ever experiences to hire an assistant online..