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Ahmed
@ahmedreda1
Senior Cloud support engineer Office 365
Egitto
Arabo
Chi sono
Hello there! 👋 ✅ I'm a Microsoft Certified Engineer with over 7 years of experience specializing in Microsoft 365 and Azure Compute solutions. ✅ I excel in Intune, Defender for Endpoint, Entra ID, and Azure Compute Solutions. ✅ Having completed over 100 projects for businesses ranging from small to premier customers, ✅ I bring a wealth of experience in cross-platform device management, on-premises to cloud migrations, and Microsoft 365 consulting services. 📞Looking forward to talking to you soon!
Competenze
Ahmed
offline •
Consulta i miei servizi
Assistenza tecnica
I will provide microsoft 365 and IT support remotely
Esperienza lavorativa
Premier technical support O365
Microsoft • Full time
Feb 2023 - Mar 2026 • 3 yrs 1 mo
Certified Technical Support Engineer with 7+ years of proven expertise in enterprise-level Microsoft Office 365, Exchange Server, and IT infrastructure management. Specialized in delivering SLA-driven support for Premier Frontline clients, resolving complex technical issues with 95%+ first-contact resolution rate, and reducing average resolution time by 40%. Passionate about optimizing user experience and automating workflow solutions across SaaS platforms and Microsoft ecosystems.
3 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Consiglia a un amico
- Servizio conforme alla descrizione
1-3 di 3 recensioni
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veneartis
Stati Uniti
Thank u again!
Utile?
excaliburrings
Stati Uniti
great work exactly as expected. looking forward to doing more work together
Risposta del venditore
Utile?
sohaibzafar178
Pakistan
Seller was really helpful and one of the best ever experiences to hire an assistant online..
Utile?
