Shirzad

Build Chatbot for Mitra9 Beverages Company

Mitra-9 • Freelance

Dec 2025 - Jan 2026 • 1 mo

Designed, developed, and deployed a custom AI-powered customer support chatbot for Mitra9 Beverages to enhance customer service and automate common support requests. The chatbot was trained on the company's products, policies, and FAQs, enabling it to provide accurate, instant responses to customer inquiries 24/7. Key Responsibilities: 1. Developed an AI chatbot tailored to the company's customer support needs. 2. Trained the chatbot using company-specific knowledge, FAQs, and product information. 3. Integrated the chatbot into the company's website for seamless customer interaction. 4. Designed conversational flows to improve user experience and increase engagement. 5. Reduced the workload on the customer support team by automating repetitive inquiries. 6. Tested, refined, and optimized chatbot performance to ensure high response accuracy and customer satisfaction.

AI Chatbbot setup for Badger Loans

Badger Loans • Freelance

Nov 2025 - Nov 2025 • 0 mos

Built and trained a custom AI chatbot for Badger Loans, a UK independent credit brokerage, using company-specific data to handle client queries. Integrated the chatbot into their website to deliver fast, accurate support around loan brokering services.

Techyon — Digital Systems & Automation

Techyon • Freelance

Jul 2024 - Jul 2024 • 0 mos

Developed and trained a custom AI chatbot for Techyon, a company specializing in efficiency engineering and precision automation. Trained the chatbot on company-specific data to align with their mission of transforming digital systems for optimal performance, then integrated it into their website to support visitors with instant, accurate information about their services.