Matthew T

@aicsmatt

Customer Service Leader

Finlandia

Inglese

Alcune informazioni sono riportate in lingua inglese.

Chi sono

I am a Customer Service Leader with 9+ years of experience improving satisfaction, retention, and team performance in high-volume environments. I am an expert in Zendesk, CRM systems, and AI-assisted support workflows. I have a proven track record of improving first-call resolution and reducing escalations.... Continua a leggere

Competenze