Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Muhammad
@akifkhan298
Customer Support Expert: Live Chat, Email, Phone and Ticket Handling
Pakistan
Urdu, Inglese, Pashtu
Chi sono
Hi! I’m Muhammad — your dedicated Customer Support & Dispatch Specialist with 7+ years of experience helping businesses deliver exceptional service and streamline operations.
• Fast Live Chat, Email & Phone Support across all time zones
• Expert in Zendesk & Freshdesk ticketing, CRM management & shift reporting
• Skilled in Dispatching & Scheduling for Security Teams, PSWs & Taxi‑Ops
• Fluent English, flexible hours, 98%+ client satisfaction
Let’s boost your customer satisfaction, reduce wait times, and keep your team running smoothly — message me now for reliable 24/7 support!
Competenze
Muhammad
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza generale
I will be your virtual assistant for admin and operations support
Assistenza clienti
I will provide customer support via email live chat and phone services
Portfolio
Esperienza lavorativa
Founder & Head of Operations at RENT A SKILL
Self Employed • Lavoratore autonomo
Mar 2024 - Present • 2 yrs 6 mos
Built and managed remote operations teams supporting US and Canadian businesses. Led customer support, dispatch, scheduling, recruitment, CRM management, quality assurance, reporting, and client communication. Managed teams of up to 40+ people across security, staffing, transportation, SaaS, e-commerce, and service-based operations.
Self
Part time • 2 yrs 6 mos
Customer & Technical Support Specialist at TenTenTel
Jun 2023 - Feb 2025 • 1 yr 8 mos
Provided customer and technical support for TenTenTel, an internet service provider. Assisted customers through phone, email, live chat, and support tickets, resolved billing and connectivity concerns, documented cases, escalated technical issues, and maintained clear communication until resolution.
Dispatcher & Recruitment Coordinator at Power Staffing
Aug 2022 - Jun 2023 • 10 mos
Supported Power Staffing, a Canadian healthcare staffing company, with dispatch, employee scheduling, urgent shift coverage, recruitment, and client communication. Screened candidates, scheduled interviews, coordinated staff attendance, handled call-offs and replacements, maintained records, and helped ensure client shifts remained properly covered.
1 Recensioni
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Valutazione dettagliata
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- Qualità della consegna
- Valore della consegna
1-1 di 1 recensioni
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Più rilevante
sileska
Albania
Great experience! Muhammad was fast, professional, and easy to work with. Highly recommended!
50 USD-100 USD
$
3 giorni
Tempo
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