Alena M
Virtual Assistant, Travel assistant
Competenze

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Portfolio
Esperienza lavorativa
Travel
Full time • 8 yrs 2 mos
Travel agent
Mar 2021 - Present • 5 yrs 4 mos
Handle incoming guest inquiries and provide personalised assistance. Book activities, process payments, and manage entry-level accounting tasks. Welcome guests warmly and conduct engaging, informative tours that showcase the best of the city.
Executive Assistant to Chairman
Feb 2020 - Aug 2020 • 6 mos
Food and Beverage Company: Managed the Chairman's calendar for seamless scheduling and time management. Coordinated internal and external meetings, drafted contracts, emails, and documented minutes. Maintained organised filing systems, ensuring confidentiality and accuracy of office records.
Franchise Coordinator
Jan 2017 - May 2019 • 2 yrs 4 mos
Hospitality: Oversaw franchise operations, ensuring compliance with brand standards and optimising performance. Conducted audits and supported franchisees with location setup, licensing, and sales strategies.