a
alex_orellana27

Jonathan O

@alex_orellana27
5,0(7)

Bilingual Customer Support Specialist

El Salvador
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I help businesses deliver excellent customer service through chat, email, and phone support. With 8+ years of experience working with international companies, I've assisted customers, resolved issues, managed CRM systems and provided professional support in fast-paced environments. My experience includes: • Chat, Email & Phone Support • Customer Issue Resolution • CRM Management (Salesforce, HubSpot, Zendesk, Zoho) • Virtual Assistance • Data Entry & Administrative Support • Order Processing • Appointment Scheduling Feel free to message me before placing an order.... Continua a leggere

Competenze

a
alex_orellana27
Jonathan O
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will be your professional customer support representative
5,0(7)

Esperienza lavorativa

Back Office Specialist

Travel BTA • Freelance

Oct 2023 - Present2 yrs 10 mos

• Provided bilingual customer support through phone, chat, and email • Assisted clients with scheduling, follow-ups, and issue resolution • Maintained professional communication with international customers • Managed CRM updates and administrative tasks

Business Development Executive

Transera Logistics Inc • Freelance

Aug 2019 - Sep 20234 yrs 1 mo

- Specialized in B2B communication and lead generation - Identified new business opportunities and supported revenue growth - Coordinated with internal teams to ensure client satisfaction - Prepared sales reports, forecasts, and performance tracking

7 Recensioni
5,0

(7)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
1-5 di 7 recensioni
Ordina per
Più rilevante
    P
    image-docs

    paragonhrg

    US

    Stati Uniti

    Collaborazione in corso
    5

    Jonathan is exceptional! He has fantastic attention to detail, rapid response times, and went above and beyond to help streamline our customer outreach and scheduling. Super professional, easy to work with, and very reliable. I’m looking forward to working with him long-term—highly recommended!

    50 USD-100 USD

    Prezzo

    7 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    L
    image-docs

    lory_smith12

    PA

    Panama

    Collaborazione in corso
    5

    Rápido y eficaz

    100 USD-200 USD

    Prezzo

    2 settimane

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    M

    mark_kessens

    US

    Stati Uniti

    Collaborazione in corso
    5

    He does a great job.

    50 USD

    Prezzo

    8 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    M

    mark_kessens

    US

    Stati Uniti

    Collaborazione in corso
    5

    He's great to work with.

    50 USD

    Prezzo

    9 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No
    M

    mark_kessens

    US

    Stati Uniti

    Collaborazione in corso
    5

    He does a great job.

    50 USD

    Prezzo

    8 giorni

    Tempo

    gig

    Assistenza clienti

    Utile?
    No