Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Alex Jay Han
@alexjayhan
Administrative Support Customer Service eCommerce
Filippine
Inglese, Tagalog
Chi sono
Tenured email and chat support representative with administrative and team management experience. Extensive experience in Customer Service, Administrative Support, and e-commerce.
I focus on delivering exceptional service and efficiency. I am committed to fostering collaboration and upholding a strong sense of responsibility, ensuring every task is executed with precision and dedication to organizational goals.
Competenze
Alex Jay Han
offline •
Consulta i miei servizi
Assistente virtuale
I will do data entry, extraction, research, lead generation
Trascrizione
I will transcribe audio or video files in a timely manner
Esperienza lavorativa
Customer Support Agent and Training Mentor
Brain Technologies • Full time
Jun 2021 - Feb 2026 • 4 yrs 8 mos
- Delivered timely and professional responses to user queries via chat and email. - Resolved technical issues and managed user accounts. - Trained and supervised new agents, ensuring a smooth onboarding process. - Developed and updated training materials to improve efficiency and address recurring issues. - Supported agents with complex order processing and triaging of payment, returns, or shipping-related issues.
