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Esplora
Fiverr Pro
Italiano
$
USD
Alex S
@alexspence85
Lead Management and Automation Specialist, Systems for Small Businesses
Giamaica
Inglese
Chi sono
I help businesses capture, organize, and respond to leads using simple automation systems.
With a background in customer support and admin operations, I build workflows that reduce manual work and improve response time.
I create:
• Lead tracking systems
• Priority detection (urgent leads)
• Google Sheets dashboards
• Simple automation workflows
5-star rated on Upwork, reliable, and focused on practical solutions that help you stay organized and never miss opportunities.
Competenze
Alex S
offline •
Tempo di risposta medio: 4 ore
Consulta i miei servizi
Automazioni
I will build a lead tracking and automation system with dashboard
Portfolio
Esperienza lavorativa
Customer Service Representative (Alorica)
Call Control
Aug 2024 - Aug 2025 • 1 yr
• Handled 50+ customer interactions daily while maintaining performance targets • Resolved issues efficiently, improving customer satisfaction • Consistently met attendance and productivity benchmarks
Sales Chat Representative (Kitana Agency)
Salesability
Jun 2023 - Nov 2023 • 5 mos
• Managed high-volume chats and converted interactions into revenue • Tracked daily performance metrics and maintained consistency • Contributed to customer engagement and retention
Loan Advisor (Sutherland Global)
Callbell
Dec 2022 - Jun 2023 • 6 mos
• Managed a portfolio of accounts and negotiated payment plans • Reduced delinquency through structured follow-ups • Balanced customer service with financial recovery targets
