Algi

Senior Software Engineer

XLSmart • Full time

Sep 2024 - Present • 2 yrs

Built an AI-powered DevOps chat agent on AWS Bedrock to help DevOps teams troubleshoot EKS clusters via automated file ops, command execution, and solution recommendations (Go, Next.js, AWS Bedrock). Built an Agentic AI Workflow Builder letting IT Ops teams design custom agent workflows visually, boosting productivity and reducing manual dependency (Python, Strands Agent, React, ReactFlow). Built a cross-session AI Agent Memory subsystem retaining user facts and preferences via a two-tier promotion pipeline, confidence gating, and background LLM extraction, with guardrails blocking credential storage (Python, FastAPI, Claude Agent SDK, PostgreSQL, Redis). Built a sandboxed Agent Skill Evaluation Framework with mock tool-call interception, deterministic assertions, and LLM rubric grading, enabling repeatable CI quality gates (Python, Claude Agent SDK, pytest). Built a dual-runtime Agent Scheduler for recurring and one-shot agent runs with risk-based admission control and row-level DB locking, guaranteeing exactly-once execution across pods (Python, TypeScript, PostgreSQL, Kubernetes). Built a User Access Review Automation system aggregating access data across thousands of IT assets, eliminating manual reviews and proactively flagging violations (Python, Next.js, Go, SQL). Engineered an Invoice Reconciliation Automation pipeline processing hundreds of thousands of PDF invoices via OCR, cutting fraud risk and complaint volume (Python, OCR, Go, Next.js).

Senior Software Engineer & Technical Team Leader

Huawei • Freelance

Apr 2020 - Aug 2024 • 4 yrs 4 mos

Architected and launched a mobile app digitizing customer complaint handling into a streamlined workflow, laying the foundation for nationwide automation of network issue awareness (Flutter). Built automation for customer complaints and network incident awareness, significantly accelerating response times for Helpdesk and Back Office teams nationwide (JavaScript, SQL, CRON, WhatsApp API). Engineered a unified ticketing platform integrating multiple vendor systems, boosting network surveillance and complaint-resolution efficiency across national operations. Designed a real-time E2E network surveillance dashboard giving operations teams visibility into network issues, complaints, tool health, and KPIs. Digitized and automated fiber-optic maintenance workflows via Google Maps API integration, preventing billions IDR in potential revenue loss by detecting fraudulent field reports. Led a technical development team: drove agile process, mentored engineers, and kept the tools ecosystem on track end to end.

Web Application Developer & System Analyst

NTT DATA

Oct 2016 - Apr 2020 • 3 yrs 6 mos

Transformed database-driven business logic into efficient Java code, improving application speed and scalability; led modernization of a legacy codebase onto modular, maintainable design patterns (Java, Spring, Terasoluna, MySQL). Owned system design end to end, page components, business logic, database structures, and API integrations, partnering directly with business stakeholders on requirements. Ran UAT, integration, and system-wide testing to guarantee seamless releases with zero breaking changes; pioneered a MECE-based documentation standard for functional UAT. Contributed through full agile cycles, sprints, stand-ups, code reviews, retrospectives, in a collaborative, iterative team culture.