
Altea
Multilingual Virtual Assistant and Content Specialist: German, English, Albanian
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Freelance • 8 yrs
Board Member: Innovation & Finance | Kolektivia
Dec 2024 - Present • 1 yr 8 mos
Serve on the board of an informal collective based in Albania, contributing to strategic innovation planning and financial oversight. Focused on translating ideas into actionable frameworks and supporting the group's long-term sustainability.
Operations & Student Affairs Coordinator | Studit
Mar 2021 - Present • 5 yrs 5 mos
Managed end-to-end student support for university applications in Germany including CV preparation, motivation letter writing, application portal setup, and document coordination. Handled all client communication via Instagram and email in Albanian, German, and English. Onboarded and trained new team members. Took on B2B outreach role for employment partnerships (cold calling, lead management, company research) before returning to student services. Currently also managing outreach to language schools and partner centers across multiple countries, and writing a weekly newsletter with 2,200+ subscribers and consistent 32–39% open rates.
Co-founder & Instagram Manager | Handbag Boutique
May 2025 - Apr 2026 • 11 mos
Co-managed a small e-commerce business selling handbags via Instagram, run jointly with a family member. Responsible for order management, customer communication, and all Instagram content creation, including product photography direction, captions, and posting schedule. Gained hands-on experience in social selling, community management, and running a small online operation independently.