
Aly
SMART ELECTRONIC SAFETY AND SECURITY
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IT SUPPORT
Zaphyre • Full time
May 2024 - Present • 2 yrs
I provide IT troubleshooting, networking setup, system maintenance, and technical support services. My work includes installing, configuring, and repairing computer systems, networks, CCTV systems, and electronic safety equipment. I diagnose hardware and software issues, resolve network connectivity problems, and deliver secure and reliable IT solutions. My focus is on fast service, effective problem solving, and client satisfaction.
IT OFFICER
ESSPL • Full time
Jan 2020 - Mar 2024 • 4 yrs 2 mos
An IT Officer responsible for managing, maintaining, and supporting an organization’s IT infrastructure. Handles installation, configuration, and maintenance of computer systems, networks, and security systems including CCTV and access control. Provides technical support to staff, troubleshoots hardware and software issues, manages network performance, ensures data security, and maintains system documentation. Focused on reliable operations, fast issue resolution, and continuous improvement of IT services.