I will build a quality audit management system


Informazioni su questo servizio
I will build a modern Quality Audit Management System for contact centers, BPOs, and QA teams to manage the complete audit lifecycle from draft to published status. The system includes role-based access control, configurable scorecards, weighted section and question scoring, fatal error detection, compliance tracking, audit revisions, immutable published records, agent acknowledgment, dispute workflows, and reporting dashboards.
Built with React, TypeScript, NestJS, Prisma, MySQL, Tailwind CSS, and JWT authentication, this solution is designed for scalable enterprise use and transparent quality operations.
Best suited for organizations that need structured audits, defensible records, and measurable performance improvement.
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FullStack Software Engineer
- DaIndia
- Membro damag 2026
Lingue
Hindi, Marathi, Inglese

