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Italiano
$
USD
Amartya Roy
@amartya4019
Excel and Data Analysis Specialist
India
Inglese, Hindi, Bengali
Chi sono
MBA in Business Analytics with 6+ years of experience in Business Consulting, Business Analysis, and Pre-Sales. I help businesses with Excel, SQL, Python, data cleaning, dashboards, reporting, automation, and business analysis. Whether you need to organize messy data, build reports, write SQL queries, automate tasks with Python, or document business requirements, I deliver accurate, reliable, and business-focused solutions with clear communication and timely delivery.
Competenze
Amartya Roy
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Formattazione dati
I will clean, format, merge, split and analyze excel data
Esperienza lavorativa
SW/App/Cloud Tech Support Analyst
Accenture • Full time
Aug 2021 - May 2023 • 1 yr 9 mos
Supported enterprise clients by analyzing operational data, creating performance reports, and improving business processes. Worked with cross-functional teams to deliver data-driven insights and support operational excellence. Key Responsibilities: Analyzed operational datasets to identify trends, bottlenecks, and improvement opportunities. Developed KPI and SLA reports using Excel to support business decision-making. Created dashboards and business reports for stakeholders. Documented business processes, workflows, and standard operating procedures. Performed data validation and quality checks to ensure reporting accuracy. Recommended workflow enhancements based on data analysis and operational insights. Presented findings and performance metrics to stakeholders.
Helpdesk Associate
NTT DATA • Full time
Dec 2019 - Aug 2021 • 1 yr 8 mos
Supported enterprise IT operations by managing service requests, maintaining operational data, and preparing reports to improve service efficiency and decision-making. Key Responsibilities: Maintained and updated large Excel datasets for incident, request, and asset tracking. Cleaned, validated, and organized operational data to ensure reporting accuracy. Created Excel reports using PivotTables, charts, filters, conditional formatting, and lookup functions to monitor team performance and service metrics. Tracked KPIs, SLA compliance, ticket volumes, and resolution trends through structured reports. Performed data analysis to identify recurring issues and support process improvements. Automated repetitive reporting tasks using Excel functions and templates. Prepared daily, weekly, and monthly MIS reports for team leads and management. Ensured data consistency through quality checks, reconciliation, and documentation. Collaborated with cross-functional teams to provide accurate operational insights and support business reporting. Skills: Microsoft Excel, Data Cleaning, Reporting, Dashboarding, Data Validation, PivotTables, Lookup Functions, KPI Reporting, MIS Reporting, Data Analysis.
