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ammenad817

Emmanuel D

@ammenad817

Business Process Consultant

Canada
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Lean Six Sigma Black Belt and Business Process Consultant with over 10 years of experience helping organizations improve operational efficiency and service delivery. I specialize in business process mapping, workflow documentation, SOP development, operational governance, and process improvement across financial services and IT environments. I deliver practical, professional solutions that help businesses streamline operations, improve accountability, and scale with confidence.... Continua a leggere

Competenze

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ammenad817
Emmanuel D
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Scrittura tecnica
I will create professional sops and business process documentation
A partire da95 USD / progettoMaggiori dettagli

Esperienza lavorativa

Scotiabank

Process Manager | ServiceNow | ITSM

Scotiabank • Full time

Nov 2024 - Apr 2026 • 1 yr 5 mos

Responsible for Incident and Problem Management within ServiceNow, improving IT service delivery, operational governance, process efficiency, and cross-functional collaboration.