Adnan K

Airbnb Co-Host & Property Management Experience in USA

Airbnb • Freelance

Aug 2025 - Mar 2026 • 7 mos

Managed and co-hosted short-term rental properties across Airbnb, Booking.com, Expedia, and Vrbo, handling guest communication, bookings, listing updates, calendar management, check-in/check-out support, and day-to-day property operations. Provided professional guest support and ensured smooth property management.

Email Customer Support For E-Commerce Store ( L'Empire )

Cloth Centre • Freelance

Jul 2025 - Jan 2026 • 6 mos

Worked as a Customer Support Representative, providing professional email and live chat support for eCommerce businesses. Handled customer inquiries, order processing, shipment confirmations, order tracking, complaint resolution, and support tickets while ensuring a high level of customer satisfaction. Experienced in using Shopify, Zendesk, Freshdesk, Gorgias, Gmail, and Google Sheets to manage customer interactions, maintain accurate records, and support daily business operations. Assisted with order fulfillment, CRM, customer retention, and data entry, while maintaining clear communication and resolving issues efficiently. Consistently focused on delivering excellent customer service, improving response times, and creating a positive customer experience.

Property Listing Specialist (Airbnb & Expedia)

Rentalsystems • Freelance

Feb 2024 - Oct 2025 • 1 yr 8 mos

I worked on Airbnb, VRBO, Booking.com and Expedia property listings, handling data entry, listing setup, optimization, and updates for Austria-based properties.