a
anasrahman10

Anas Rahman

@anasrahman10

Technical Writer and Documentation for Software and Data Teams

Indonesia
Indonesiano, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Technical writer with a hands-on background in technical support and enterprise software administration. I write clear, accurate documentation that helps users and reduces support load — how-to guides, knowledge base articles, troubleshooting docs, SOPs, and runbooks. Because I've worked inside enterprise systems — configuring, troubleshooting, and fixing them — I understand the technical subject, not just how to write about it. That means accurate, genuinely useful docs with fewer revisions. Delivered in Markdown, PDF, or your platform's format.... Continua a leggere

Competenze

a
anasrahman10
Anas Rahman
offline • 

Consulta i miei servizi

Scrittura tecnica
I will write technical documentation, guides and help articles
Scrittura tecnica
I will write clear technical documentation, user guides and manuals

Esperienza lavorativa

Technical Support Tableau Server

Solutions • Full time

Mar 2023 - Present3 yrs 4 mos

Providing technical support and administration for Tableau Server in a production enterprise environment. My work involves troubleshooting server and platform issues, maintaining system stability, and resolving user-reported problems. A core part of my role is translating complex technical issues into clear, understandable solutions for users of varying technical levels — writing troubleshooting guides, documenting procedures, and creating step-by-step instructions. This hands-on experience with how enterprise software actually works, breaks, and gets fixed is what allows me to write technical documentation that is accurate and genuinely useful.