
Aneya K
Operations Manager
Competenze

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Esperienza lavorativa
Office Manager
pest control services – Local Exterminators CA • Full time
Jan 2024 - May 2026 • 2 yrs 4 mos
Oversee office operations, ensuring compliance with Delaware Department of Agriculture codes. Coordinate remote scheduling and status updates for technicians through various communication channels. Assess technician documentation for accuracy and maintain HouseCall Pro databases with updated safety data and chemical codes. Facilitate client support by managing pricing inquiries, resolving issues, and enhancing the company’s social media presence. • Authored and updated SOPs to achieve 100% compliance with regulations. • Streamlined technician scheduling, improving appointment efficiency. • Ensured data integrity by meticulously evaluating documentation accuracy. • Enhanced client engagement through proactive social media management
Logistics Coordinator
ArcBest • Full time
Jan 2021 - Jan 2024 • 3 yrs
Managed customer accounts by delivering exceptional phone and email support. Oversaw documentation processes, ensuring accurate recording and tracking of shipment data from entry to delivery. Addressed time-sensitive logistical challenges with creative and discreet problem-solving solutions. • Enhanced customer satisfaction through proactive communication. • Achieved 99% accuracy in shipment data tracking. • Developed innovative strategies for resolving logistical issues under pressure