Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Ana H
@anndiahkmy
Sales, Customer Support, and Virtual Assistant professional
Indonesia
Indonesiano, Inglese
Chi sono
I am a Sales, Customer Support, and Virtual assistant professional with over 9 years of experience in customer support, sales, and administrative roles. I have a proven ability to exceed sales targets, resolve high volumes of inquiries, and maintain strong client relationships. I am experienced in remote and on-site environments with a focus on customer satisfaction and retention.
Competenze
Ana H
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will provide virtual assistant, admin, and customer support
Assistenza generale
I will be your dedicated virtual assistant for busy entrepreneurs
Esperienza lavorativa
Customer Support Executive
YOUR FUNDS LLC • Full time
Apr 2023 - Present • 3 yrs 6 mos
• Demonstrated exceptional product knowledge, staying up to date with the latest features and services, enabling me to provide accurate and comprehensive information to customers. • Proactively managed and resolved customer inquiries via live chat and email, consistently surpassing performance targets and ensuring customer satisfaction. • Exhibited strong communication skills while handling customer emails, effectively addressing inquiries related to services, product malfunctions, promotions, and billing, resulting in a high issue resolution rate. • Achieved a 95% customer satisfaction rating based on post-interaction surveys, reflecting the high-quality service and support provided.
