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Esplora
Fiverr Pro
Italiano
$
USD
Anthony V
@anthonyvbenitez
Senior Operations Control Specialist
El Salvador
Spagnolo, Inglese
Chi sono
I am an Industrial Engineer specializing in Workforce Management, Operations Analytics, and Process Automation. I have extensive experience turning operational data into better staffing and performance decisions using Power BI, SQL, and Python. I focus on building scalable solutions that integrate operational data into practical decision-making systems.
Competenze
Anthony V
offline •
Consulta i miei servizi
Script video
I will audit 5 episodes of your vertical drama or microdrama script
Automazioni
I will automate your recurring ops report with excel power query or power bi
Esperienza lavorativa
Senior Operations Control Specialist
Ria Money Transfer • Full time
Oct 2024 - Present • 2 yrs 1 mo
Lead workforce management and intraday operations across multi-channel Compliance teams. Monitor real-time performance, staffing, and operational KPIs. Develop capacity planning and forecasting models using Erlang C. Design internal WFM ecosystems using Power Platform, including Power Apps, Power BI, and Power Automate to improve decision-making and scalability.
