Anum Zulfiqar

Senior Officer Branch Operations

Asakri Bankt Limited • Full time

Dec 2022 - Sep 2025 • 2 yrs 9 mos

As a Senior Officer Branch Operations at Askari Bank, I manage daily branch operations, oversee account opening and transactions, verify customer documents, and ensure full compliance with banking policies. I handle customer issues efficiently, maintain accurate records, and support smooth branch workflow with strong attention to detail and professional service

Lead Generation Expert

Greenlife Health and Care • Freelance

Feb 2023 - Sep 2025 • 2 yrs 7 mos

I worked as a Lead Generation and LinkedIn Sourcing Specialist where I used Sales Navigator and LinkedIn Recruiter to find targeted leads and qualified candidates. My role included prospect research, candidate sourcing, data collection, and creating verified lead lists. I work as a virtual assistant for company executives and handled outreach and follow ups, and maintained communication with prospects to support the recruitment and sales pipeline. I ensured accurate data, organized reports, and delivered high quality leads based on client requirements.

Customer Service Officer

Askari Bank Limited • Full time

Nov 2019 - Apr 2022 • 2 yrs 5 mos

As a Customer Service Officer at Askari Bank, I assist customers with their daily banking needs, including account inquiries, fund transfers, ATM/debit card requests, cheque book issuance, and resolving transaction issues. I guide customers on banking products, open new accounts, update customer information, and ensure all documentation complies with bank policies. I handle complaints professionally, maintain accurate records, and provide quick, efficient, and courteous service to ensure a smooth and secure banking experience for every customer.