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Anushka A
@anushka1329
Implementation Analyst
India
Inglese, Hindi
Chi sono
I help SaaS and technology teams turn requirements, workflows, and technical information into clear documentation. I create BRDs, SOPs, software user guides, product documentation, and user stories. My implementation analysis experience includes translating business needs into workflows and working with REST API integrations. I can work from notes, existing documents, diagrams, or a walkthrough, and focus on clear structure, accurate content, and reader-friendly language. My portfolio samples are self-initiated and clearly labeled as hypothetical.
Competenze
Anushka A
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Scrittura tecnica
I will write clear saas user guides and technical documentation
Scrittura tecnica
I will write software user guides and sops
Esperienza lavorativa
sinch
Full time • 1 yr 5 mos
Implementation Analyst-1
Apr 2026 - Aug 2026 • 4 mos
Translated enterprise business requirements into end-to-end WhatsApp conversational workflows and business logic. Managed payment gateway integrations via REST APIs and automated billing. Built operational dashboards and reporting pipelines to AWS S3 for data-driven decision-making. Acted as a product liaison for feature deployment and production support.
Technical Implementation Trainee
Feb 2025 - Mar 2026 • 1 yr 1 mo
Supported the Application & Flows team in Noida, India. Focused on identifying operational pain points and driving strategic process improvements to enhance platform reliability. Contributed to streamlining reporting workflows and elevating the enterprise customer experience through technical implementation and cross-functional collaboration.
