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armida31

Armida Dani

@armida31

Virtaul Assistant

Albania
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I specialize in customer support and email communication, ensuring every message is handled quickly, professionally, and with the right tone. • Inbox & email management • Customer support (clear, empathetic replies) • Order & subscription handling • Data entry & admin tasks • Complaint resolution I communicate clearly and represent your brand the right way—making customers feel heard and valued. ✔ Fast, reliable communication ✔ Detail-oriented & proactive I help keep your business organized and running smoothly. Ready to support you.... Continua a leggere

Competenze

a
armida31
Armida Dani
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Inserimento dati
I will provide professional data entry services
Messaggistica ed email
I will be your VA for admin tasks, data entry and scheduling

Esperienza lavorativa

Teleperformance

Customer Support

Teleperformance • Full time

Jan 2024 - Present2 yrs 4 mos

Provided multi-channel support via chat, email, calls, and WhatsApp Managed order processing, payment issues, refunds, and disputes Handled address verification and delivery-related inquiries Resolved customer complaints with clear and empathetic communication Work with Deagostni and Fanhome

Apple

Software engieering

Apple • Full time

May 2024 - Dec 20247 mos

Provided technical support for Apple products and software-related issues Assisted customers with troubleshooting and issue resolution Communicated solutions clearly via chat and written support tools Ensured high-quality customer experience and accurate case handling

KLM_Royal Dutch Airlines

Customer Support

KLM Royal Dutch Airlines • Full time

Feb 2022 - May 20242 yrs 3 mos

Handled customer inquiries related to tickets, reservations, and travel issues Managed complaints, refunds, and service disruptions professionally Assisted passengers with booking changes, delays, and general support Delivered support through calls and direct customer communication