Asad M

Customer Relation Manager

Ecomelev8 • Full time

Sep 2024 - Jan 2026 • 1 yr 4 mos

(Australian-based moving services company) • Manage customer communication across multiple platforms including Airtasker, VCalls, and Facebook. • Place bids on service requests on Airtasker, ensuring competitive pricing and professional presentation. • Handle inbound customer calls and messages, addressing inquiries and providing accurate service details. • Coordinate and confirm bookings between clients and the operations/moving team. • Ensure a smooth and professional customer journey from initial contact to job completion. • Build and maintain strong client relationships to support repeat business and positive reviews. • Act as the key point of contact for day-to-day customer and booking operations for a reliable Australian moving company.

Junior Angular Developer

Aksa S-D-S • Full time

Nov 2023 - Feb 2024 • 3 mos

Completed an internship at AKSA as an Angular Developer with .NET backend integration. • Successfully executed tasks assigned by supervisors, including CRUD operations and DOM manipulation. • Developed a Resume Web Application as the final project, integrating frontend and backend seamlessly. • Implemented a feature enabling users to download resumes in two different templates with a single button click. • Gained valuable experience in frontend development, backend integration, and project management in a professional setting

Web Developer

X-Toders • Full time

Dec 2020 - Jun 2023 • 2 yrs 6 mos

Proficient in developing custom websites and WordPress customization, including bug fixes and enhancements for various clients across diverse industries such as e commerce stores, business websites, and more. • Demonstrated expertise in creating tailored solutions to meet client requirements, ensuring functionality, usability, and visual appeal. • Skilled in troubleshooting and resolving issues promptly to ensure optimal performance and user experience. • Developed a music app using Android Studio, showcasing proficiency in mobile app development and UI/UX design. • Collaborated closely with clients to understand their needs and deliver high-quality, responsive websites and applications that exceed expectations.