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asadjamal_aj

Asad Jamal

@asadjamal_aj

Customer Support and Operations Specialist

Pakistan
Inglese, Urdu
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I’m a professional Customer Support and Operations Specialist with experience supporting UK, USA, and Canada businesses remotely. I provide customer service, phone and email support, route planning and dispatching, taxi operations, payroll and salary management, accounts and finance support, supplier invoice handling, claims management, and general virtual assistance. I focus on clear communication, accuracy, fast response times, and reliable day-to-day business support. I’m available for both short-term projects and long-term partnerships.... Continua a leggere

Competenze

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asadjamal_aj
Asad Jamal
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Contabilità
I will manage your quickbooks bookkeeping, invoices, expenses and payroll
Gestione store e-commerce
I will provide shopify customer support and store management

Esperienza lavorativa

Outsource_Guru

Operations & Customer Support Specialist

Outsource Guru • Full time

Apr 2024 - Present2 yrs 5 mos

Manage day-to-day remote operations and business support for a UK-focused logistics and delivery operation. My responsibilities include customer support, phone and email communication, route planning, route dispatching, driver coordination, delivery scheduling, taxi operations and dispatching, payroll preparation, salary and worked-hours management, accounts and financial administration, supplier invoice processing, claims handling, reporting, and general administrative support. I regularly coordinate with drivers, customers, suppliers, and management to ensure smooth daily operations and professional service delivery. I also handle accurate records, payroll information, invoices, operational updates, customer issues, and time-sensitive tasks. I have developed strong experience working remotely with UK business operations and providing reliable English-speaking support. My skills are also transferable to businesses in the USA and Canada requiring customer service, virtual assistance, dispatching, administration, payroll, finance support, and back-office operations.