I will handle email and chat customer service and support

Alcune informazioni sono riportate in lingua inglese.
5,0
5,0

Pakistan

Parlo Inglese, Tedesco, Spagnolo

5 ordini completati

Virtual Assistant, Customer Support Specialist

Hi, I’m Hassan — your reliable Virtual Assistant with 5 years of hands-on experience in customer service, Shopify, and admin support. I specialize in handling customer inquiries, emails, chats, refund...
Informazioni su questo servizio

Are you looking for a reliable professional to handle your customer support and customer service operations? I will help your business deliver fast, friendly and solution-focused support that improves customer satisfaction and brand reputation.


Services I Offer


  • Email Support
  • Live Chat Support
  • Helpdesk & Ticket Handling
  • Order Tracking & Fulfillment Assistance
  • Refunds & Complaint Resolution
  • Customer Inquiry Management
  • Social Media Customer Support
  • General Virtual Assistant Tasks


I have experience supporting ecommerce businesses including Shopify, Amazon, TikTok Shop, Etsy and WooCommerce stores. I am also comfortable working with tools like Zendesk, Gorgias, Intercom and Freshdesk.


My goal is to provide organized, efficient and professional customer support so you can focus on growing your business.


I am committed to maintaining professional communication, quick response time and a positive customer experience. Let me support your business with reliable customer service that builds trust and long-term customer loyalty.


Please contact me before placing an order.

Piattaforma social media:

Facebook

Twitter

Instagram

LinkedIn

Tipo di servizio:

Assistenza tecnica

Lingua:

Inglese

Tedesco

Spagnolo

Fuso orario:

24 ore su 24

Software di supporto:

Zoho Desk

Freshdesk

zendesk

salesforce

Software di knowledge base:

Document 360

confluenza

Freshdesk

Recensioni

4 recensioni per questo servizio
5,0

(4)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
Ordina per
Più rilevante
  • J
    image-docs

    janessa4_me

    US

    Stati Uniti

    5

    This is the second project we’ve worked on, and I really appreciated the quality of work and going to bed and beyond what I asked for

    Fino a 50 USD

    $

    3 giorni

    Tempo

    Utile?
    No
  • L

    lowcarbv

    Cliente abituale

    US

    Stati Uniti

    5

    This has been such a great experience! My VA is hardworking, attentive, and always willing to go the extra mile. I truly appreciate the effort, consistency, and positive attitude. His responsiveness and reliability have made a real difference in performance. Thank you for being so proactive and dependable—highly recommend!

    50 USD-100 USD

    $

    3 giorni

    Tempo

    Utile?
    No
  • F

    filiptpc

    DE

    Germania

    5

    Very good work and i can only recommend him!

    50 USD-100 USD

    $

    2 giorni

    Tempo

    Utile?
    No
  • J
    image-docs

    jace_henry

    FR

    Francia

    5

    Excellent service! They managed customer emails and chats professionally and kept everything organized. Communication was smooth, and all tasks were completed on time.

    Fino a 50 USD

    $

    4 giorni

    Tempo

    Utile?
    No
Recensioni

4 recensioni per questo servizio
5,0

(4)
(0)
(0)
(0)
(0)
Valutazione dettagliata
  • Livello di comunicazione del venditore
    5
  • Qualità della consegna
    5
  • Valore della consegna
    5
Ordina per
Più rilevante
  • J
    image-docs

    janessa4_me

    US

    Stati Uniti

    5

    This is the second project we’ve worked on, and I really appreciated the quality of work and going to bed and beyond what I asked for

    Fino a 50 USD

    $

    3 giorni

    Tempo

    Utile?
    No
  • L

    lowcarbv

    Cliente abituale

    US

    Stati Uniti

    5

    This has been such a great experience! My VA is hardworking, attentive, and always willing to go the extra mile. I truly appreciate the effort, consistency, and positive attitude. His responsiveness and reliability have made a real difference in performance. Thank you for being so proactive and dependable—highly recommend!

    50 USD-100 USD

    $

    3 giorni

    Tempo

    Utile?
    No
  • F

    filiptpc

    DE

    Germania

    5

    Very good work and i can only recommend him!

    50 USD-100 USD

    $

    2 giorni

    Tempo

    Utile?
    No
  • J
    image-docs

    jace_henry

    FR

    Francia

    5

    Excellent service! They managed customer emails and chats professionally and kept everything organized. Communication was smooth, and all tasks were completed on time.

    Fino a 50 USD

    $

    4 giorni

    Tempo

    Utile?
    No