
Mercy N Muiruri
I will be your reliable virtual assistant for admin tasks and business support"
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Virtual Assistant
Upwork • Part time
Jul 2023 - Present • 2 yrs 11 mos
Job Title: Virtual Assistant Company: Upwork (Freelance) Years: 2023 — Present Description: Provided remote administrative support to clients across the US, UK and East Africa. Managed emails, calendars, data entry and customer support in both English and Swahili. Delivered quality work consistently while maintaining strong client relationships. Administrative & Data Entry Specialist Company: Upwork (Freelance) Years: 2022 — 2023 Description: Handled data collection, internet research, document preparation and inbox management for small businesses and entrepreneurs globally. Known for fast turnaround and attention to detail. Social Media & Customer Support Assistant Company: Upwork (Freelance) Years: 2021 — 2022 Description: Assisted clients with social media scheduling, community management and bilingual customer support in English and Swahili. Helped businesses grow their online presence across East Africa and beyond.