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Customer Support Specialist Email Zendesk Support
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Customer Support Representative
Example Domain • Full time
Dec 2023 - Present • 2 yrs 9 mos
- Handled 50+ customer emails and live chat messages daily - Resolved order issues, complaints, and refund requests - Provided fast support within 1 hour response time - Used tools: Gmail, Zendesk, and Helpdesk - Maintained 100% customer satisfaction rating