I will provide professional email and chat customer support

Need patient, organized support for your customers? I'm Abrar, a customer service and operations professional with 6+ years of experience in Bangladesh and the UAE. At bKash, I handled 85+ daily inquiries and achieved 96.8% customer satisfaction.

I can help with:

- Email and live chat replies

- Order, payment and account inquiries using your approved procedures

- Zendesk ticket updates and follow-ups

- Complaint handling and escalation

- A concise summary of completed work and unresolved issues

Packages include 1, 3 or 5 total working hours during one agreed support day. Delivery time includes scheduling and preparation; it is not continuous coverage. Please message me before ordering to confirm your industry, workload, language and working hours.

Provide your FAQs, response templates, policies and suitable staff access. I follow your instructions, protect customer information and refer decisions outside my authority to you. Phone support, 24/7 coverage and technical troubleshooting are outside this gig.