Alexandra C.

Sales Administrative Specialist

Teleperformance • Full time

Nov 2024 - Present • 1 yr 9 mos

Managed SAP CRM database maintenance, client records, and filing systems with high accuracy, ensuring organized and up-to-date information — skills directly applied to secure client database management in mental health practices. Handled professional email writing and business communications, delivering clear, empathetic, and timely responses to clients and stakeholders. Coordinated scheduling, planning, and follow-up of meetings and appointments, optimizing calendars and ensuring smooth operations. Conducted data collection, reporting, and analysis using spreadsheets, generating insights to support decision-making and operational efficiency.