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Bringing Stories to Life Through Voice and Spoken Word
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Cash Operations Specialist
Vodafone
Mar 2024 - Present • 2 yrs 5 mos
• Supports stakeholders in Consumer education /TELECEL CASH Agents, Forums, PR events aimed at increasing agents and customer education, conferences, and Expos. • Acts to solve and escalate, where necessary, discovered problems/issues in line with set processes and procedures. • Scrutinizes data reports and gives appropriate feedback to the team and Line Manager. • Improves overall team function capability and effectiveness.