b
bbvillon

Bryan V

@bbvillon

Telecom Analytics Specialist

Stati Uniti
Inglese, Tagalog
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Data Analyst with 14+ years of experience in telecom and network environments. I specialize in digging into messy data to find patterns, focusing on SLA performance and operational optimization. I use Python, Excel, and dashboards to automate tasks and help teams make better data-driven decisions.... Continua a leggere

Competenze

b
bbvillon
Bryan V
offline • 

Consulta i miei servizi

Analisi BI
I will perform end to end data analysis

Portfolio

Esperienza lavorativa

TELUS_International

Online Data Analyst

TELUS International

Oct 2024 - Feb 20261 yr 4 mos

• Validated and analyzed large-scale datasets to improve accuracy and quality of enterprise AI training systems, maintaining consistency across global data workflows. • Progressed from Task Contributor to Data Analyst within 12 months based on output quality and consistency.

Company

13 yrs 11 mos

Senior Expert Operations Engineer

Aug 2010 - Aug 202313 yrs

Globe Telecommunications, Inc. • Developed and implemented custom Google AppSheet applications to automate ticket assignment and workflow tracking, improving operational efficiency. • Built and monitored KPI dashboards to analyze system outages, SLA performance, and operational trends, providing management with actionable reports for process improvement. • Performed data analysis and root-cause investigations on major network outages to support service restoration and performance improvement initiatives. • Led resolution efforts for critical enterprise equipment outages while consistently meeting or exceeding SLA targets. • Mentored junior engineers on troubleshooting methodologies and data-driven problem-solving approaches. • Coordinated with third-party vendors and contractors to support network restoration activities and improve service reliability.

Project Engineer

Aug 2009 - Jul 201011 mos

• Supported the delivery of network infrastructure projects through technical analysis and project coordination. • Collaborated with cross-functional teams to align technical solutions with customer requirements. • Assisted in preparing engineering proposals and project documentation.