
Richard
Turning Manual Tasks into Automated Business Systems
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Esperienza lavorativa
CRM Automation Specialist
Automation Solutions • Lavoratore autonomo
May 2019 - Oct 2024 • 5 yrs 5 mos
Design and implement CRM systems, workflow automations, and AI-powered business solutions for startups and growing businesses. Specialized in HubSpot, Salesforce, Zoho CRM, Pipedrive, Zapier, Make.com, n8n, Airtable, and AI integrations. Built automated lead management, sales pipelines, email workflows, appointment scheduling, and reporting dashboards that reduced manual work by up to 70% and improved lead response times.
CRM Automation Specialist
AUTODOC • Lavoratore autonomo
Aug 2020 - Oct 2024 • 4 yrs 2 mos
Design and implement CRM systems, workflow automations, and AI-powered business solutions for startups and growing businesses. Specialized in HubSpot, Salesforce, Zoho CRM, Pipedrive, Zapier, Make.com, n8n, Airtable, and AI integrations. Built automated lead management, sales pipelines, email workflows, appointment scheduling, and reporting dashboards that reduced manual work by up to 70% and improved lead response times.