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IT Support Specialist Microsoft 365 and Windows Support
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IT Support Specialist
IT Force • Full time
Dec 2022 - Present • 3 yrs 5 mos
Provided technical support for a 50 plus user environment, handling troubleshooting, system issues, and remote support for both in house and offshore teams. Resolved real world IT problems including Microsoft 365, Outlook, and Windows related issues while ensuring minimal downtime and smooth operations.