Bhuwan R

Program Manager

Educational Engagement • Full time

Sep 2023 - Aug 2025 • 1 yr 11 mos

Education services firm supporting students with academic counselling and program management. 1. Facilitated stakeholder meetings with senior education leaders, parents, and institutional partners, enhancing communication and ensuring 100% project alignment across multiple accounts. 2. Managed high-volume outreach processes, coordinating with the Educational Counselling Team to fulfill project deadlines for 50+ student cases simultaneously, demonstrating comfort with proactive, high-frequency communication. 3. Built targeted messaging for diverse stakeholders based on individual needs, institutional goals, and program requirements, resulting in improved engagement and satisfaction rates. 4. Utilized Agile methodologies to streamline outreach workflows and boost team productivity by 15%, enabling faster response times to client inquiries. 5. Monitored project performance metrics and KPIs, driving continuous improvement initiatives that increased operational efficiency and client retention. 6. Followed checklist-based processes to verify completeness of all required data fields and supporting documentation before submission, ensuring 100% compliance and accuracy. 7. Responded constructively to feedback and implemented corrections to improve data accuracy and process compliance over time, demonstrating 8. Collaborated with cross-functional teams to support business goals, working closely with the Educational Counselling Team to meet or exceed project deadlines consistently.