Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Bianca A.
@bianca0831
Ecommerce Customer Support Specialist, Shopify, Amazon, Email Support
Filippine
Inglese, Tagalog
Chi sono
I'm Bianca, an experienced e-commerce customer support specialist with several years of helping online businesses deliver outstanding customer experiences.
I specialize in providing professional, friendly, and solution-focused support for customers across email, live chat, and marketplace messaging. I've worked with Shopify stores and assisting with order tracking, refunds, exchanges, product inquiries, shipping concerns, and general customer support.
I'm also experienced with:
Shopify
Reamaze
Zendesk
Klaviyo
Amazon customer messaging
Inventory coordination
Social media customer support
Competenze
Bianca A.
offline •
Consulta i miei servizi
Assistenza clienti
I will provide professional email customer support using reamaze or zendesk
Esperienza lavorativa
Customer Support Specialist
Upwork • Full time
Aug 2019 - May 2026 • 6 yrs 9 mos
Provided professional email support for e-commerce customers using Zendesk and Shopify. Assisted customers with order inquiries, shipping updates, refunds, exchanges, and general product questions while ensuring timely and empathetic communication. Maintained a high standard of customer satisfaction by resolving issues efficiently and delivering a positive customer experience with every interaction.
