Bikash Gigs

Training and development Manager

UPS • Full time

Dec 2021 - Present • 4 yrs 8 mos

## Training & Development Manager | Content Creation Specialist With over 6 years of experience, I specialize in creating engaging learning content, training materials, and digital resources that support employee development and business growth. My expertise combines instructional design, content creation, video editing, AI-assisted content development, translation, and transcription. I have designed and developed e-learning modules, training manuals, presentations, facilitator guides, assessments, SOPs, job aids, and knowledge resources. I also produce video-based learning content, including scripting, editing, subtitles, voiceovers, and multimedia enhancements to improve learner engagement. Working closely with subject matter experts and stakeholders, I transform complex information into clear, visually appealing, and learner-focused content. I also create articles, newsletters, internal communications, social media content, and promotional materials, ensuring consistency, accuracy, and alignment with business objectives. ### Key Achievements * Created engaging digital learning content for onboarding, compliance, leadership, and technical training. * Developed professional training videos, presentations, scripts, and multimedia learning resources. * Leveraged AI tools to improve content quality, consistency, and development efficiency. * Designed learner-centered instructional materials based on adult learning principles. * Edited educational videos and created accessible content with subtitles and transcripts. * Managed multiple content development projects while consistently delivering high-quality work on time. I am passionate about transforming ideas into impactful content that educates, engages, and delivers measurable results through creative storytelling, instructional design, and multimedia production.

Freelancing

Freelancer.com • Freelance

Aug 2016 - Present • 10 yrs

## Freelance Content Creator & Digital Media Specialist Freelance professional with 6+ years of experience delivering high-quality content and digital media solutions for businesses, educators, entrepreneurs, and content creators. I specialize in creating engaging, accurate, and results-driven content tailored to client goals. ### Roles & Responsibilities * Professional video editing for YouTube, Shorts, Reels, social media, training, and promotional videos. * AI-assisted content creation, including blogs, articles, website copy, marketing content, and scripts. * Content writing, editing, proofreading, and formatting. * Development of training materials, e-learning content, presentations, facilitator guides, SOPs, and assessments. * Translation and localization of documents with cultural and linguistic accuracy. * Audio and video transcription, subtitle creation, timestamping, and captioning. * Script writing, content research, and multimedia production. * Content planning and quality assurance to ensure consistency and client satisfaction. ### Key Achievements * Successfully delivered projects across content creation, video production, training, translation, and transcription. * Produced engaging learning resources and multimedia content for diverse audiences. * Leveraged AI tools to improve content quality, productivity, and turnaround time. * Managed multiple client projects while consistently meeting deadlines and quality standards. * Built strong client relationships through clear communication, reliability, and attention to detail. I am passionate about transforming ideas into compelling content that informs, engages, and delivers measurable value. My focus is on providing professional, creative, and dependable services that help clients achieve their business and communication goals.