blaik

Executive Manager

Target • Full time

Apr 2021 - Oct 2026 • 5 yrs 6 mos

Driven by a deep commitment to leadership excellence and operational effectiveness, I bring a strong track record of developing high-performing teams, building cultures of accountability, and driving business results. Throughout my career, I have successfully led workforce management, talent development, and HR partnership strategies, delivering measurable improvements in team performance, retention, engagement, and operational metrics. I have successfully led in both F&B and POS operational environments, consistently exceeding expectations. In 2024, as a POS Team Leader, I led D450 operations and exceeded sales forecasts by 3%, while driving improvements in guest experience, operational routines, and team engagement. I built a high-performing team through targeted coaching, strengthened operational execution, and fostered a strong culture of accountability and recognition. In 2024-2025 after my promotion to ETL HR, I focused on talent development, operational excellence, and sales performance, contributing to a 2.23% positive sales comp and maintaining green HR core metrics through strong team stabilization, turnover reduction, and absence management. I successfully supported leadership transitions and drove performance during key business seasons through structured succession planning and proactive workforce management. As a proven leader, I have overseen scheduling, workforce planning, and staffing execution, ensuring alignment with both business needs and team aspirations. I have effectively balanced the strategic with the tactical—prioritizing not only day-to-day operational excellence but also the long-term growth of the organization through targeted leadership development and structured succession planning. My leadership style is rooted in accountability, clear communication, and empowerment, fostering an environment where teams feel supported, valued, and driven to succeed.