Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD

Reliable Healthcare Virtual Assistant, Medical Billing and Patient Support
Competenze

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Advisor 2
Concentrix • Full time
Dec 2021 - Aug 2026 • 4 yrs 8 mos
Provided HIPAA-compliant support for US Healthcare members handling medical claims, billing inquiries, benefits & eligibility verification, and prescription management. Managed appointment scheduling, rescheduling, and confirmation calls. Handled 50-70+ calls daily with 95%+ CSAT and Quality scores. Accurately documented patient interactions in CRM system and coordinated with providers and pharmacies for timely resolution. Mentored new hires during nesting period.